Safety & Vetting
Your family's safety is our top priority.
Every babysitter, nanny, and caregiver on Kiin completes a background check annually, and each profile is individually reviewed by our Trust and Safety team before they can accept bookings. Our goal is to give families the transparency and information they need to make informed decisions, and we know how important it is to find care you can trust.
It's ultimately up to you to vet and choose the right caregiver for your family, but we've started that process for you with the steps below.
Profile Requirements
To be approved and remain active on Kiin, 18+ caregivers must have:
- A completed background check (renewed annually)
- A fully completed profile
- An account in good standing
Our team manually reviews every caregiver profile to make sure it meets our guidelines. Caregivers may be hidden from the marketplace or denied approval if they don't meet these requirements, or if their background check has expired.
Caregivers must be at least 18 years old to be listed in the Kiin marketplace.
Caregivers age 16-17. In select states, younger caregivers may be approved to operate their own individual booking site outside of the public marketplace, subject to additional requirements, including parental or guardian consent and any state-specific youth work permits or sitter licensing (for example, North Carolina requires a valid youth employment certificate). These caregivers are not searchable or listed in the marketplace and can only be booked directly through their personal booking link.
Background Check Requirement
Every 18+ caregiver completes a background check before their first approval, and again each year to remain active. Checks are processed through a trusted third-party background check partner and include:
- County Criminal Search
- National Criminal Search
- Sex Offender Search
- SSN Trace
- Global Watchlist Search
Background checks are valid for one year from the completion date. Approved caregivers display a background check badge on their profile; tap or hover on it to see the completion date.
Caregivers age 16-17 are subject to any additional or modified screening required by applicable law and by our Trust and Safety team, on top of parental/guardian consent and any required youth work documentation.
Communities
Kiin also lets you add your own communities (school, neighborhood, employer, or parenting group) to your dashboard, so you can see if a caregiver has already provided care within your personal networks. You can also filter the marketplace to highlight caregivers who've been trusted by families in your specific communities.
Background checks and profile review are an important first step, but they don't replace your own judgment. We encourage every family to check references, conduct interviews, and trust their instincts when choosing a caregiver.